Privacy Policy

    Last updated: 04/21/2026

    BankConvert ("we," "us," or "our") operates the BankConvert website and related services (the "Services"). This Privacy Policy describes how we handle information when you use our Services.

    Please read this policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

    1. Your Bank Statements Stay on Your Device

    All PDF conversion happens entirely in your browser. Your bank statement files are never uploaded to our servers — they are processed locally on your device and never leave it. We have no access to the contents of your financial documents.

    2. Information We Collect

    Because conversion is client-side, we collect only what is necessary to operate your account and process payments:

    • Account Information: Email address and password when you register.
    • Billing Information: Payment and subscription data handled by Stripe. We never store full card numbers — Stripe processes and stores payment details.
    • Conversion Metadata: A count of conversions performed (e.g., "3 files converted") to enforce plan limits. File contents are never stored.
    • Communications: Messages you send through support or feedback channels.

    3. How We Use Your Information

    • Manage your account and authenticate you securely.
    • Process subscription payments and enforce plan limits.
    • Send essential service emails (password resets, billing receipts).
    • Comply with our Terms of Service and legal obligations.

    4. Sharing Your Information

    We do not sell your personal information. We share limited data only with:

    • Stripe: For payment processing and subscription management.
    • Supabase: For authentication and account data storage.
    • Legal Requirements: When required by law, regulation, or legal process.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.

    5. Cookies

    We use cookies strictly for authentication session management. We do not use advertising cookies or third-party tracking cookies.

    6. Third-Party Links

    Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Visiting those sites is at your own risk.

    7. Security

    We implement industry-standard measures to protect your account data. Because your financial files never leave your device, there is no risk of a server-side data breach exposing your bank statements.

    8. Your Choices

    • Access or delete your account via your profile settings or by contacting us.
    • Unsubscribe from marketing emails via the "unsubscribe" link (essential service emails will still be sent).

    9. Children’s Privacy

    Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover such information, we will promptly delete it.

    10. Changes to This Policy

    We may update this Privacy Policy periodically. The "Last Updated" date will reflect the latest revision. Continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

    11. Marketing Communications

    By creating an account or providing your email, you consent to receive marketing communications from BankConvert, including newsletters and updates. You can opt out at any time by clicking "unsubscribe" in our emails or contacting us at hello@bankconvert.org.

    12. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at: hello@bankconvert.org